PS5 and DualSense diagnosis with functional testing.
A no-image fault may involve the HDMI port, damaged connections or another board-level problem. A PS5 that shuts down under load may require cooling, power or electronic-circuit diagnosis.
For DualSense controllers, we inspect analogue sticks, buttons, charging and connectivity. Diagnosis confirms the actual problem and whether repair makes sense for the condition of the unit.
Common faults we handle
- PS5 with no image or HDMI interruptions
- No power or shutdown under load
- Overheating and excessive fan noise
- Power or connectivity problems
- DualSense analogue-stick drift
- Controller buttons or charging faults
Technical inspection
Console testing before intervention
We inspect the external condition, power, video output and behaviour during operation. For HDMI faults, the port and related board area are examined. DualSense testing covers analogue sticks and key functions.
Work considered after diagnosis
- HDMI-port testing and replacement where required
- Cooling-system cleaning and maintenance
- Power and circuit-board diagnosis
- Thermal and fan-noise assessment
- DualSense stick-drift repair
- Controller button, charging and connection testing
Our process
From intake to final testing.
- IntakeWe record the symptom and relevant device history.
- DiagnosisWe inspect the cause at our workshop.
- ApprovalWe explain the solution, cost and estimated time.
- RepairAfter approval, we complete the work and final tests.
Useful answers
Frequently asked questions
My PS5 powers on but has no image. Is it always the HDMI port?
No. The port, its connections and related circuits must be inspected before identifying the cause.
How do I recognise DualSense stick drift?
The character or pointer moves without input, or the analogue stick does not return correctly to centre.
How long does PS5 repair take?
It depends on the fault, part availability and final testing. A timeframe is provided after diagnosis.